Why does my cell phone say that I have Wifi but no Internet? - Solution

The computer network, which is the Internet, has marked today, being very practical and therefore very important. Most of the people in the world use it, since practically all of us depend on it, be it for studies or jobs. So, if we run out of this network, that is, if we get disconnected, it would become a not very pleasant situation.

Does it happen that you have wifi but no internet on your cell phone? as this is usually a very common situation in most of these devices. Well here we will give you the answer and solution for this wifi problem as it happens often; therefore, follow the steps for this solution.

How to fix Wifi connection problems?

In this case, it may happen that we run out of Internet, but it still shows us the logo on the phone or any other WiFi device. It is because you may have problems with the Router, whether it has been damaged or simply there are more than 7 people connected to the same wifi. And that is why, for this problem to have a solution, you will have to verify some things.

One of them is that you are as long as the other phones or connected devices also have the same problem. Which is that they don't have Internet either, but you must call the company or supplier; but still there is a solution. It only works with devices that pass the Android 10 operating system onwards.

The first step is that you have to be already connected to Wi-Fi to start this process, then go to the phone's settings, then to Internet networks. Also go where it says WiFi, and you will see a connection, but without Internet. By clicking there, it will take us to the IP of our Router which are, for more details, numbers.

You are going to copy the two numbers and then you are going to go back to the network and you are going to place FORGET NETWORK. We select in static. There it will appear that you put the password and main network of the Router again, which are the 9 numbers and IP address. Then you connect it again and that's it, that's how you can solve the problem that says you have Wifi but no Internet on your cell phone.

Differences between being connected to Wi-Fi and having Internet

There are times when we get confused when we think that because we are connected to WiFi we have to have Internet. Well, this is not totally clear, since our device may reflect the WiFi logo with an exclamation mark. This means that our Router is not sending the necessary Internet to the device connected by the cables.

How to fix Wi-Fi problems

If you have problems with the network, which says that you have WiFi but not Internet on your cell phone, you could find a solution yourself by restarting it. In the button behind the Router, or also by reconnecting it, for this you can open Settings on the device. Then, click where it says WiFi, disconnect it and reconnect it.

Check internet signal quality and range

Wi-Fi does not always reach all parts of our house well, which is why we can verify the signal quality and the range of our Wi-Fi. This is possible by viewing on the screen at the bottom right, there is the bar, you just have to see how many amounts of bar there are. If it is complete, it has a good signal and range, but if it is half, it does not have a good signal or range.

Restart the equipment and antenna

Here we will give you the steps to be able to restart the equipment, router and WiFi modem, due to any problem or inconvenience that we have. So you can make sure why it says that it has Wifi but not Internet on your cell phone. As for the modem, you should only look for the reset button on the back, or you can simply remove the cables that it contains very carefully, detach them and that's it.

In the router, the same thing happens, it is the same procedure, you just disconnect the cables and that's it. But you must always keep in mind that first it is the modem that has to be restarted and then the router. Once it is off, you just have to connect them again, in order, first the modem and then the router.

Check if the internet service is cut off

The best way to verify why it says you have Wi-Fi but not Internet on your cell phone is to put other phones and computers to the test. When connecting them, if the Internet does not reach them, that is, they do not work when they are going to surf and apart from that you have even restarted the Wi-Fi, you may have problems, but with the provider.

Verify the Wifi password

To see the password of your WiFi, you just have to go to the router and there on a label will be the password that comes from the factory. In such case that you have already configured that password by changing it to your own, you just have to go to 'Settings'. Later, in 'WiFi wireless properties', and you click ´Security properties'.

There you will see a box showing the characters and the Wi-Fi password. This procedure can be done both from the PC and from your mobile, entering the 'Router Configuration'.

Delete the Wi-Fi profile and put it back

To delete the WiFi profile on your computer, we go to Windows configuration then menu and it will take us to 'Network status'. Then to WI-FI and in 'Manage known networks' and we click on the networks that we want to forget

Likewise, we go to the menu and look for a command prompt which will take us to a black screen where we must write netshwlan show profiles. And there we will see the profile that we want to forget and delete by transcribing them netshwlan show profiles plus the name of the WiFi. And to put it back, you just have to search for 'Networks' and there you will see the name of the available WiFi.

Change the channel of your device with Wifi Analyzer

If you want to know how many WiFi networks are around you, which one is best for you due to its good signal or which one is less saturated with connected devices, WiFi Analyzer is your best option. It must first be downloaded (its download is free), and it is available in the official Windows store.

Once installed on the computer, we proceed to find the application and run it, where it will be found a home screen with a summary of our network. The SSID will be visible there, also the channel where we are connected; In short, everything about our connection.

There is an option called 'Analyze', if we press there we will be able to find from our Wi-Fi connection, to the Wi-Fi connections that are available around us, with detailed information on each one.

In that information we will detect which channel is best for us to choose, that is, if we are on a channel x and in the list of networks we see that there are many using it. And possibly that channel is saturated and gives us an idea to change it and choose another that is in better performance.

How can I know which devices are connected to my Wifi from my cell phone?

 This process is extremely easy and simple, you just have to download the application by Fing Scanner network and there you will see many options. Among them it detects you, which is its main objective to detect the devices that are connected to your WiFi, who is stealing the WiFi, and it also gives you the option to block these devices.

How do I know the speed of my internet connection?

The fastest and easiest way to know what your WiFi speed is is researching on Google, or opening files. From the web browser, add a file to Drive or One Drive, playing the videos on social networks, such as Facebook, Instagram, twitter and uploading photos to the same local networks. This will allow you to see how quickly the content is uploaded, and based on this you will check it.